How I, One Humble Engineer, Deal...

Let me start this post off by saying that imposter syndrome has already been covered profusely and at length, and there’s probably nothing new I can add to the discussion, so let me stop here, thanks for reading, and sorry for wasting your time. Akhem. While there’s already tons of advice for overcoming imposter syndrome, I find it usually falls into one of two buckets: YOU! An imposter?! No way! Just stop thinking that! Fake it ‘til you make it. If you just keep acting confident, one day you will be. The first angle is clearly useless, and the second, I’d argue, is neither possible nor advisable.  Hot take: you cannot successfully fake being confident. Not to say it wouldn’t be useful if you could. Research shows that when it comes to appearing competent, confidence is as (or more) persuasive than actual competence in getting people to think you know what you’re doing. Overconfidence can get you far in life. But the same studies show that it’s not enough to merely fake being confident. You have to actually believe it–you have to be “honestly overconfident.” In a fantastic piece for The Atlantic, Katty Kay and Claire Shipman write of their...
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10 Biggest Challenges Facing the Healthcare...

Despite considerable advancements, the healthcare industry remains entangled in significant challenges that undermine its fundamental mission: prioritizing patient care and enhancing treatment experiences. This article offers an in-depth examination of the top 10 challenges confronting the healthcare sector in 2025, highlighted by revealing data from the latest industry reports and studies. Join us as we unpack these insights, offering you a richer perspective on the intricacies of the healthcare landscape. We hope this exploration inspires you to devise impactful new solutions. 1. Staff Shortages One of the most pressing challenges facing the healthcare industry today is staff shortages. This issue, deeply felt by individuals managing chronic conditions like diabetes, signals a broader crisis within the health sector. The World Health Organization (WHO) has sounded the alarm, projecting a global shortfall of 10 million health workers by 2030, predominantly in low- and lower-middle-income countries. The ramifications of this shortage are far-reaching and set to worsen as the global population ages. Estimates indicate that the number of people aged 65 and older will more than double, growing from about 700 million today to 1.5 billion by 2050. This demographic shift promises to place unprecedented strain on healthcare systems worldwide, exacerbating the challenge...
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How a leading underwriting provider transformed...

Photo by Irwan / Unsplash Life insurance companies rely on accurate medical underwriting to determine policy pricing and risk. These calculations come from specialized underwriting firms that analyze patients’ medical records in detail. As healthcare digitization has surged from 10% in 2010 to 96% in 2023, these firms now face overwhelming volumes of complex medical documents. One leading life settlement underwriter found their process breaking under new pressures. Their two-part workflow — an internal team classified documents before doctors reviewed them to calculate life expectancy — was struggling to keep up as their business grew and healthcare documentation became increasingly complex. Medical experts were spending more time sorting through documents instead of analyzing medical histories, creating a growing backlog and rising costs. This bottleneck threatened their competitive position in an industry projected to grow at twice its historical rate. With accurate underwriting directly impacting policy pricing, even small errors could lead to millions in losses. Now, as the medical industry simultaneously faces worsening workforce shortages, they needed a solution that could transform their document processing while maintaining the precision their business depends on.  This is a story of how they did it. When medical record volumes get...
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ChatGPT Is Making People Think They’re...

ChatGPT, the popular AI chatbot from OpenAI, is unintentionally leading users into full-blown spiritual delusions, and families are sounding the alarm. On Reddit’s r/ChatGPT forum, a chilling thread titled “ChatGPT induced psychosis” is gaining traction. Users are reporting a disturbing pattern: their loved ones are convinced that ChatGPT is a divine being, a spiritual guru, or even a portal to God. Rolling Stone journalist Miles Klee spoke directly with affected individuals. One woman shared how her partner became obsessed after ChatGPT gave him cosmic nicknames like “spiral starchild” and claimed he was on a divine mission. He ultimately told her they were no longer spiritually compatible. Another woman said her husband of 17 years now believes he’s ChatGPT’s chosen one, “the spark bearer”, after the AI began “lovebombing” him with praise. He believes he gave it life. Others believe they’ve received blueprints for teleporters or are emissaries of an AI Jesus. Photo by Massimiliano Sarno on Unsplash The implications This isn’t just odd behavior. It’s potentially dangerous. Experts say ChatGPT may unintentionally reinforce users’ delusions. Erin Westgate, a cognition researcher at the University of Florida, told Rolling Stone that people are treating ChatGPT like a therapist, but it lacks ethical...
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A 100-AV Highway Deployment – The...

Training Diffusion Models with Reinforcement Learning We deployed 100 reinforcement learning (RL)-controlled cars into rush-hour highway traffic to smooth congestion and reduce fuel consumption for everyone. Our goal is to tackle “stop-and-go” waves, those frustrating slowdowns and speedups that usually have no clear cause but lead to congestion and significant energy waste. To train efficient flow-smoothing controllers, we built fast, data-driven simulations that RL agents interact with, learning to maximize energy efficiency while maintaining throughput and operating safely around human drivers. Overall, a small proportion of well-controlled autonomous vehicles (AVs) is enough to significantly improve traffic flow and fuel efficiency for all drivers on the road. Moreover, the trained controllers are designed to be deployable on most modern vehicles, operating in a decentralized manner and relying on standard radar sensors. In our latest paper, we explore the challenges of deploying RL controllers on a large-scale, from simulation to the field, during this 100-car experiment.
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Buyers guide to AI ready knowledge...

Posted On: July 14, 2021 Introduction Over the past few years, we’ve witnessed a rise in the use of AI. Remarkable innovations in machine learning, automation, etc. are being discovered lately. Businesses have smart devices and AI-powered assistants to ace several services. An AI knowledge base has become the go-to for most companies these days, to maintain their external relationships and client services.    What is an AI-ready KB? An AI knowledge-based system is backed by artificial intelligence (AI) which uses human knowledge to support important decision-making. Today customers expect quick solutions, personalization, self-service, and more. An AI knowledge base provides all of this in one comprehensive place that’s easy to access. And AI-powered knowledge bases are most beneficial at the contact operations centers.   What challenges AI-backed KB solves at the contact center In contact center jobs, service agents often have to quickly answer customers and provide them with solutions. They have to search through piles of relevant documentation to find the right solution to the problem. This is both time-consuming and prone to human error. The customers grow impatient and frustrated if they’re left waiting for hours. They hate talking to confused, unsure, or incompetent staff. An AI...
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Mixture of Variational Autoencoders – a...

The Variational Autoencoder (VAE) is a paragon for neural networks that try to learn the shape of the input space. Once trained, the model can be used to generate new samples from the input space. If we have labels for our input data, it’s also possible to condition the generation process on the label. In the MNIST case, it means we can specify which digit we want to generate an image for. Let’s take it one step further… Could we condition the generation process on the digit without using labels at all? Could we achieve the same results using an unsupervised approach? If we wanted to rely on labels, we could do something embarrassingly simple. We could train 10 independent VAE models, each using images of a single digit. That would obviously work, but you’re using the labels. That’s cheating! OK, let’s not use them at all. Let’s train our 10 models, and just, well, have a look with our eyes on each image before passing it to the appropriate model. Hey, you’re cheating again! While you don’t use the labels per se, you do look at the images in order to route them to the appropriate model. Fine… If...
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A Framework for How Data Informs...

As data storage and management becomes less expensive, many organizations are tasked with being “data-driven”. What does this mean in practice? For many, using data to inform important organizational decisions is an important goal. This is the role of Decision Intelligence (DI): a practice that bridges decisions to data. However, it’s not always clear how data connects to decisions. Decision Intelligence treats decision making as a thought and/or simulation process, which is meant to match as effectively as possible a chain of cause-and-effect links from actions to outcomes. For instance, the rationale (or Why) for you to spend time learning about decision intelligence (a Choice), may include a number of desired Outcomes, such as greater success for your organization in achieving its goals, or your desire to earn a higher salary. Each such outcome is achieved through a chain of reasoning (How). For instance, working backwards from outcomes to choices, your greater income may derive from a raise, which is achieved in part by demonstrating innovative knowledge, which comes from giving a talk about decision intelligence within your organization, which is enabled by time spent learning about DI. Chains of events like this can be drawn using boxes called Choices, Intermediates, and Outcomes;...
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Be Part of the AI Revolution...

Tomorrow, September 24, 2024, San Francisco will host one of the biggest global AI events of the year: the Chatbot Conference! Whether you’re passionate about artificial intelligence, curious about chatbots, or simply eager to connect with industry leaders, this conference is for you. This is more than just a conference; it’s your opportunity to explore how AI is transforming industries around the world. Here’s what you can look forward to: Inspiring Talks: Hear from AI innovators leading the way in technology and business. Interactive Workshops: Roll up your sleeves and create AI solutions that are ready for the real world. Networking Opportunities: Meet like-minded professionals, tech enthusiasts, and thought leaders who are driving the AI conversation. The event will feature everything from cutting-edge chatbot demos to hands-on AI development workshops. Discover how AI agents are evolving, and learn best practices from seasoned professionals. You’ll walk away with actionable insights and new connections. Explore the full agenda at the Chatbot Conference. This is your chance to take part in an event that will define the future of AI and chatbot technology. See you there! Together, let’s learn, collaborate, and be inspired.
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Data Labeling for LLMs: More Effective...

However, despite their impressive human-like intelligence, they are far from infallible, often producing incorrect, misleading, or even harmful outputs. This necessitates human oversight to ensure their safety and reliability. This article explores the role of data labeling for LLMs and how it bridges the gap between the potential of Gen AI models and their reliability and applicability in real-world scenarios. What is Data Labeling for LLMs or Generative AI? Data labeling refers to the process of identifying raw data and adding labels to train a machine language model, enabling it to make accurate predictions based on the context. Labeled data serves as the ground truth for training, validating, and testing large language models. The previous generation of large language models primarily relied on unsupervised or self-supervised learning, focusing on predicting the next token in a sequence. In contrast, the new generation of LLMs is fine-tuned with labeled data, aligning their outputs with human values and preferences or adapting them to specific tasks. Once a foundation model is built, additional labeled training data is required to optimize model performance for specific tasks and use cases. Importance of Data Labeling in Training LLMs Pre-trained language models often exhibit gaps between desired outputs...
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How I, One Humble Engineer, Deal...

How I, One Humble Engineer, Deal...

Let me start this post off by saying that imposter syndrome has already been covered profusely and at length, and

READ MORE
10 Biggest Challenges Facing the Healthcare...

10 Biggest Challenges Facing the Healthcare...

Despite considerable advancements, the healthcare industry remains entangled in significant challenges that undermine its fundamental mission: prioritizing patient care and

READ MORE
How a leading underwriting provider transformed...

How a leading underwriting provider transformed...

Photo by Irwan / Unsplash Life insurance companies rely on accurate medical underwriting to determine policy pricing

READ MORE
ChatGPT Is Making People Think They’re...

ChatGPT Is Making People Think They’re...

ChatGPT, the popular AI chatbot from OpenAI, is unintentionally leading users into full-blown spiritual delusions, and families are sounding the

READ MORE
A 100-AV Highway Deployment – The...

A 100-AV Highway Deployment – The...

Training Diffusion Models with Reinforcement Learning We deployed 100 reinforcement learning (RL)-controlled cars into rush-hour highway traffic to smooth congestion

READ MORE
Buyers guide to AI ready knowledge...

Buyers guide to AI ready knowledge...

Posted On: July 14, 2021 Introduction Over the past few years, we’ve witnessed a rise in the use of AI.

READ MORE
Mixture of Variational Autoencoders – a...

Mixture of Variational Autoencoders – a...

The Variational Autoencoder (VAE) is a paragon for neural networks that try to learn the shape of the input space.

READ MORE
A Framework for How Data Informs...

A Framework for How Data Informs...

As data storage and management becomes less expensive, many organizations are tasked with being “data-driven”. What does this mean in

READ MORE
Be Part of the AI Revolution...

Be Part of the AI Revolution...

Tomorrow, September 24, 2024, San Francisco will host one of the biggest global AI events of the year: the Chatbot

READ MORE
Data Labeling for LLMs: More Effective...

Data Labeling for LLMs: More Effective...

However, despite their impressive human-like intelligence, they are far from infallible, often producing incorrect, misleading, or even harmful outputs. This

READ MORE
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